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Whirlpool service — Whirlpool Cooktop F13 Code

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Whirlpool Cooktop F13 Code Touch Control Communication

Book a Repair (844) 968-2053
Daniel Reeves Written by Daniel Reeves Appliance Repair Content Specialist Published October 20, 2026

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Code overview at a glance.

The facts for this Whirlpool error, a plain-language snapshot, and what to confirm against your model number.

Error code F13
Appliance Cooktop
Content status Verified
Quick answer

On Whirlpool electric and radiant cooktops F13 reports a communication error inside the touch control module.

Model note: Whirlpool reuses codes across series and model years, so F13 may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.

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What this code may mean.

A plain-language reading of the code — always confirm against your model’s documentation.

F13 reports an internal communication error on the touch control module.

F13 in short

The touch controls on your Whirlpool electric or radiant cooktop have reported an internal communication error. That is all the manufacturer help says about the code itself, and it points to a reset as the first thing to try.

How to reset

Go to the breaker panel and turn off the circuit that feeds the cooktop, or unplug the unit. Let one minute pass, restore the power, and then keep watching for one more minute. If F13 stays away and the cooktop works, you are done.

Other codes to compare

  • F1E0 (one or more keys read as permanently pressed).
  • F12 (includes the same touch control module explanation).

Cooktop service near you

We handle Whirlpool cooktop calls in the Miami, New York, Houston, Los Angeles and San Diego metro areas. Reach (844) 968-2053 if the error does not clear, and mention F13 plus your model number. Read about our cooktop repair work on the site as well.

Source: Whirlpool Product Help: F13 – Electric Cooktop

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Safety warning before you continue.

Stop immediately if you notice smoke, sparks, a burning smell, gas odor, or water near electrical parts.

Important

Do not attempt repairs involving electrical components, gas, water lines, refrigerant or sealed systems. Unplug the appliance if it is safe to reach the outlet, and leave internal diagnostics to a qualified technician.

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Seeing this code on your appliance?

Book an Whirlpool appliance service visit for a clear estimate and approval before any repair.

Experienced technicians, clear diagnostics, and workmanship coverage on completed repairs.

Book a Repair (844) 968-2053

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Tell us what’s wrong — we’ll take it from there.

Share a few details and we’ll confirm an appointment. Prefer to talk? Call us and we’ll help right away.

Prefer to call? (844) 968-2053
  1. Share the symptom Tell us the Whirlpool model and what’s going wrong.
  2. Confirm a window We’ll schedule a visit that fits your day.
  3. Approve before work You get a clear estimate — nothing starts without your OK.
Phone (844) 968-2053
Email info@whirlpoolservicecenter.support
Hours Mon–Sat: 8:00 AM – 7:00 PM
Service area Serving Miami, New York, Houston, Los Angeles and San Diego metro areas.
Response time Appointment timing depends on ZIP code, route capacity, and appliance type.
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