Skip to content
Appointment timing depends on ZIP code, route capacity, and appliance type.
Whirlpool kitchen and laundry repair. Clear estimates before any work begins.
Call (844) 968-2053
Whirlpool service — Whirlpool Cooktop E_2 Error Code

Whirlpool

Whirlpool Cooktop E_2 Error Code Pan Base Diameter

Book a Repair (844) 968-2053
Daniel Reeves Written by Daniel Reeves Appliance Repair Content Specialist Published October 20, 2026

Whirlpool

Code overview at a glance.

The facts for this Whirlpool error, a plain-language snapshot, and what to confirm against your model number.

Error code E_2
Appliance Cooktop
Content status Verified
Quick answer

Owner-help steps for E_2 on a Whirlpool induction cooktop. Some indications for the base's diameter do not correspond to the actual diameter of the ferromagnetic surface.

Model note: Whirlpool reuses codes across series and model years, so E_2 may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.

Whirlpool

What this code may mean.

A plain-language reading of the code — always confirm against your model’s documentation.

Some indications for the base's diameter do not correspond to the actual diameter of the ferromagnetic surface.

Cookware first

E_2 comes from a mismatch: indications for the base’s diameter do not match the actual diameter of the ferromagnetic surface of the pot.

  • Suitable for induction: enameled steel, cast iron, stainless steel designed for induction cooking.
  • Not suitable: glass, ceramic, copper or aluminum.
  • Quick test: if a magnet sticks to the pot, it is magnetic. Base quality and structure also affect performance.

Reset sequence

  1. Turn off the cooktop’s circuit breaker(s) and leave them off for 1 minute.
  2. Turn power back up at the breaker(s).
  3. Use the cooktop again only after it has cooled.
  4. Observe the unit for 1 minute for any repeat of the code.
  5. Check that the cooktop works.

See also

  • E_3: close too-hot match
  • E_13: shares the same short fix

Where we handle Whirlpool cooktop service

Still seeing E_2? Phone (844) 968-2053 to arrange Whirlpool cooktop service in the Miami, New York, Houston, Los Angeles or San Diego metro area. Bring up the model number and your earlier steps. Our cooktop repair overview has the background.

Source: Whirlpool Product Help: E_2 – Induction Cooktop

Whirlpool

Safety warning before you continue.

Stop immediately if you notice smoke, sparks, a burning smell, gas odor, or water near electrical parts.

Important

Do not attempt repairs involving electrical components, gas, water lines, refrigerant or sealed systems. Unplug the appliance if it is safe to reach the outlet, and leave internal diagnostics to a qualified technician.

Whirlpool

Seeing this code on your appliance?

Book an Whirlpool appliance service visit for a clear estimate and approval before any repair.

Experienced technicians, clear diagnostics, and workmanship coverage on completed repairs.

Book a Repair (844) 968-2053

Whirlpool

Ready to restore your Whirlpool appliance?

Book a repair online or call us — clear estimates, approval before any work, and a workmanship warranty on completed repairs.

Book a Repair (844) 968-2053

Whirlpool

Tell us what’s wrong — we’ll take it from there.

Share a few details and we’ll confirm an appointment. Prefer to talk? Call us and we’ll help right away.

Prefer to call? (844) 968-2053
  1. Share the symptom Tell us the Whirlpool model and what’s going wrong.
  2. Confirm a window We’ll schedule a visit that fits your day.
  3. Approve before work You get a clear estimate — nothing starts without your OK.
Phone (844) 968-2053
Email info@whirlpoolservicecenter.support
Hours Mon–Sat: 8:00 AM – 7:00 PM
Service area Serving Miami, New York, Houston, Los Angeles and San Diego metro areas.
Response time Appointment timing depends on ZIP code, route capacity, and appliance type.
(844) 968-2053 Book a Repair