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Whirlpool service — Whirlpool Microwave E13 Error Code

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Whirlpool Microwave E13 Error Code Pre-Heat Fault

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Daniel Reeves Written by Daniel Reeves Appliance Repair Content Specialist Published October 20, 2026

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Code overview at a glance.

The facts for this Whirlpool error, a plain-language snapshot, and what to confirm against your model number.

Error code E13
Appliance Microwave
Content status Verified
Quick answer

The oven did not pre-heat as expected; E13 points to the control board or wiring.

Model note: Whirlpool reuses codes across series and model years, so E13 may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.

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What this code may mean.

A plain-language reading of the code — always confirm against your model’s documentation.

Oven pre-heat did not complete correctly.

Pre-heat did not go right

This code says the oven side did not pre-heat correctly. The Appliance Control Board, or the associated wiring, could be involved. Over-the-range microwaves are covered.

Do this

  • Cut power at the breaker(s) for 1 minute and restore it.
  • Stay near the microwave for 1 minute to see if the code reappears.
  • Run it to verify normal operation.

Also compare

E24 (overheat condition) and E22 (thermal sensor short).

Oven and microwave repair in the SC area

Phone (844) 968-2053 if E13 shows again. Whirlpool oven and microwave service is available in the Miami, New York, Houston, Los Angeles and San Diego metro areas. Mention the model number and the reset you did.

Source: Whirlpool Product Help: E13 – Error Code – Over-the-Range Microwave

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Safety warning before you continue.

Stop immediately if you notice smoke, sparks, a burning smell, gas odor, or water near electrical parts.

Important

Do not attempt repairs involving electrical components, gas, water lines, refrigerant or sealed systems. Unplug the appliance if it is safe to reach the outlet, and leave internal diagnostics to a qualified technician.

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Seeing this code on your appliance?

Book an Whirlpool appliance service visit for a clear estimate and approval before any repair.

Experienced technicians, clear diagnostics, and workmanship coverage on completed repairs.

Book a Repair (844) 968-2053

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Ready to restore your Whirlpool appliance?

Book a repair online or call us — clear estimates, approval before any work, and a workmanship warranty on completed repairs.

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Tell us what’s wrong — we’ll take it from there.

Share a few details and we’ll confirm an appointment. Prefer to talk? Call us and we’ll help right away.

Prefer to call? (844) 968-2053
  1. Share the symptom Tell us the Whirlpool model and what’s going wrong.
  2. Confirm a window We’ll schedule a visit that fits your day.
  3. Approve before work You get a clear estimate — nothing starts without your OK.
Phone (844) 968-2053
Email info@whirlpoolservicecenter.support
Hours Mon–Sat: 8:00 AM – 7:00 PM
Service area Serving Miami, New York, Houston, Los Angeles and San Diego metro areas.
Response time Appointment timing depends on ZIP code, route capacity, and appliance type.
(844) 968-2053 Book a Repair